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ISI has created this privacy statement to explain our methods of information gathering and the use of that information, and also to assure you of our commitment to protecting your privacy.
Contents
Domain
Name
The ISI Web site
and the ShopISI site do recognize the domain name from which you contact us,
and we maintain aggregate information (not personally identifiable information)
on the pages that visitors access. If you are using our ShopISI site to purchase
products, your IP address may also be used to identify you and your shopping
cart.
Cookies
Our use of cookies is limited to our ShopISI site, and is only used to keep
track of the items in your shopping cart.
Registration
and Order Forms
Visitors need not register in order to visit our home page and access information
about the company. Some specific pages may require registration. User-specific
information volunteered by you when requesting trials and product demonstrations
is archived for marketing and sales internal use only.
Should you provide us with contact information in response to survey questions, you will receive mailings or telephone calls only in response to your specific inquiry, or, if applicable, in the event that you have been selected to receive a prize. Web site surveys are used to schedule improvements, corrections or additions to the corporate site. Responses to product-related surveys are used to improve our products and services.
Our ShopISI site uses an order form that allows you to request products, and requires that you give us your credit card number. Information collected from visitors who purchase a product or service is primarily used for authentication and billing purposes. We may also use the information we collect to occasionally notify you about changes to the site, new ISI products and services, and special ISI offers we think you'll find valuable.
Use
of Information
Any information gathered through the ISI Web site is used for internal purposes
only. The general information we collect is used to improve the content
of our Web pages and your navigation through our site. This data is not shared
with other organizations. Should we decide to change our privacy policy, we
will post all changes on this page so that you are always kept aware of how
we use any information you provide to us.
Corrections/Updates
Email: custserv@isinet.com
Postal Address: Institute
for Scientific Information
3501 Market Street
Philadelphia, PA 19104
Telephone: (215) 386-0100, extension 1405
Questions Concerning Privacy
Questions regarding our privacy policy
may be directed as follows:
Email: webmaster@isinet.com
Postal Address: Webmaster
Institute for Scientific
Information
3501 Market Street
Philadelphia, PA 19104
Telephone: (215) 386-0100, extension 1449